Find instant answers to your questions about Basant Club gaming platform. Get help with account setup, deposits, withdrawals, and technical issues.
Get help with account creation, login issues, password recovery, and account verification.
View ArticlesLearn about payment methods, deposit limits, withdrawal procedures, and transaction security.
View ArticlesUnderstand game rules, bonus terms, wagering requirements, and promotional offers.
View ArticlesResolve app issues, browser problems, connection errors, and device compatibility questions.
View ArticlesTo create an account, click the 'Register' button on our homepage, fill in your personal details including name, email, phone number, and create a secure password. Verify your email address and complete the account verification process to start playing.
Click 'Forgot Password' on the login page, enter your registered email address, and follow the instructions sent to your email. You'll receive a secure link to reset your password within minutes.
Account verification is required for security and withdrawal purposes. Upload a clear photo of your government-issued ID and a recent utility bill or bank statement. Our verification team will process your documents within 24 hours.
We accept Bkash, Rocket, Nagad, bank transfers, and other popular payment methods in Pakistan. All transactions are processed securely with SSL encryption and are available 24/7.
E-wallet withdrawals (Bkash, Rocket, Nagad) are processed instantly within minutes. Bank transfers typically take 1-3 hours during business hours. All withdrawals are processed 24/7 for your convenience.
Minimum deposit is 100 PKR and maximum is 100,000 PKR per transaction. Daily withdrawal limit is 50,000 PKR for new accounts and can be increased after verification. VIP players enjoy higher limits.
Basant Club offers over 500 games including live baccarat, live roulette, live blackjack, slot machines, table games, and progressive jackpots. All games feature high-quality graphics and smooth gameplay.
We offer welcome bonuses, deposit bonuses, and special promotions. Each bonus has specific terms and wagering requirements that must be met before withdrawal. Check the bonus terms in your account or contact support for details.
Yes, all our games use certified Random Number Generators (RNG) and are regularly audited by independent testing agencies. We are committed to fair play and transparent gaming practices.
Try these steps: 1) Restart the app, 2) Check your internet connection, 3) Clear app cache, 4) Update to the latest version, 5) Restart your device. If issues persist, contact our technical support team.
Yes, you can access your Basant Club account from multiple devices. Your gaming progress, balance, and preferences are automatically synchronized across all devices for seamless gaming experience.
For Android: Android 5.0+, 2GB RAM, 50MB storage. For iOS: iOS 12.0+, iPhone 6s or newer. For web browser: Chrome, Firefox, Safari, or Edge with JavaScript enabled. Stable internet connection required.
Can't find what you're looking for? Our support team is available 24/7 to assist you with any questions or issues.